Full-service custom research firm obtains 90 percent response rates to mail and telephone surveys. We also conduct web surveys, focus groups, and in-depth interviews with in-house telephone interviewing facilities. Specialties: healthcare, consumer, industrial, business-to-business, education, association/non-profit, and government. Other expertise: sampling, expert questionnaire construction, simple to multivariate analysis, and easy-to-understand custom-designed reports. National and custom-designed on-site training workshops in questionnaire design and data analysis.